Voice · connection
SIP trunk
The link between your PBX, or your dialler, and Mercurion’s network: outbound and inbound calls on the same trunk.
Technical terms
01Signalling: SIP over UDP, TCP and TLS; SIP-I and SIP-T; H.323; TDM interconnection (E1, SS7/ISUP) through gateways
02Codecs: G.711 A-law and µ-law, G.729, G.722 for HD voice, G.723.1, iLBC, GSM, AMR and AMR-WB, Opus; transcoding
03Security: TLS and SRTP encryption; IP-based or credential-based authentication; anti-fraud filters
04Tones and fax: DTMF via RFC 2833/4733, SIP INFO or in-band; T.38 fax
05A network operations centre open 24 hours a day, 7 days a week
Before connecting
We need your system’s IP address, or how it authenticates, the codecs you use and the volumes you expect. Outbound routes and inbound numbers run on the same trunk.
What we offer
CLI voice routes
Outbound calls, with your number shown to the people you call.
The serviceInbound numbers
Italian numbers, including 0843 and 0844, through a partner carrier.
The serviceVoice agents
An agent that answers the phone and hands the call to the right person.
The serviceTranscription and quality control
Every call transcribed, summarised and checked.
The serviceShall we talk?