For call centres
Voice and AI for call centres
For call centres in Italy and abroad, in Europe and North Africa, calling Italy and other countries: routes, numbers, connection and artificial intelligence, from a single point of contact.
What we offer
Five services, one connection
CLI voice routes
Outbound calls, with your number shown to the people you call.
The service 02Inbound numbers
Italian numbers, including 0843 and 0844, through a partner carrier.
The service 03SIP trunk
The link between your system and the network, outbound and inbound.
The service 04Voice agents
An agent that answers the phone and hands the call to the right person.
The service 05Transcription and quality control
Every call transcribed, summarised and checked.
The serviceThe rules, in two lines
Before you call Italy
0843 and 0844 prefixes
Since 2018 sales calls have a prefix of their own, 0844, and statistical calls 0843. And the number cannot be hidden.
Read the guideThe anti-spoofing filter
Since 2025 a call from abroad with an Italian number is stopped before it arrives.
Read the guide