Voice · for call centres
CLI voice routes
Your call centre’s calls to Italy and abroad, with the number you chose shown to the people you call.
What you get
The number you present
The CLI is the number the called person sees, and it must be a number you are entitled to use. In Italy a call centre always presents its number and cannot hide it: a 0843 or 0844 number, or a number that can be called back. And a call arriving from abroad with an Italian number is stopped by the anti-spoofing filter.
What we offer
Inbound numbers
Italian numbers, including 0843 and 0844, through a partner carrier.
The serviceSIP trunk
The link between your system and the network, outbound and inbound.
The serviceVoice agents
An agent that answers the phone and hands the call to the right person.
The serviceTranscription and quality control
Every call transcribed, summarised and checked.
The serviceShall we talk?
