Voice · numbers
Inbound numbers
The numbers your customers call you back on: Italian numbers, including 0843 and 0844, activated through a partner carrier and delivered to your PBX, your agents or a voice agent.
What you get
01Italian numbers, including the 0843 and 0844 prefixes, through a partner carrier
02Calls delivered to your SIP trunk, to your agents or to a voice agent
03A number to present on outbound calls that the called person can call back
04Numbers in other countries: ask us which
Why you need them
A call centre calling Italy without a 0843 or 0844 number must present a number that can be called back (AGCOM Decision 156/18/CIR). An inbound number is the simplest way to comply: whoever calls back reaches someone.
What we offer
CLI voice routes
Outbound calls, with your number shown to the people you call.
The serviceSIP trunk
The link between your system and the network, outbound and inbound.
The serviceVoice agents
An agent that answers the phone and hands the call to the right person.
The serviceTranscription and quality control
Every call transcribed, summarised and checked.
The serviceShall we talk?